Privacy Policy.
Effective date: August 1, 2025
Bhatia Real Estate Development ("Bhatia," "we," "us," or "our") is committed to protecting the privacy and personal information of every individual who visits https://www.bhatias.ca (the "Website") or contacts us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have — in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia's Personal Information Protection Act (PIPA), and Canada's Anti-Spam Legislation (CASL).
By using our Website or submitting information to us, you consent to the practices described in this Policy.
1. Who We Are
Bhatia Real Estate Development is a real estate development company based in Vancouver, British Columbia, Canada. We develop residential and commercial properties across Metro Vancouver and British Columbia. Our designated Privacy Officer can be reached at brixton.dev@gmail.com.
2. Information We Collect
We collect personal information only to the extent necessary for the purposes identified below. The categories of information we may collect include:
Information you provide directly:
- Full name
- Email address
- Phone number
- Message content submitted through our contact form
- Any other information you voluntarily provide in correspondence
Information collected automatically:
- IP address and approximate geographic location (city/region level)
- Browser type, version, and operating system
- Pages visited, time spent, and referring URLs
- Device type (desktop, mobile, tablet)
- Date and time of access
We do not collect sensitive personal information such as financial account numbers, Social Insurance Numbers, health information, or government-issued identification unless explicitly required and separately disclosed.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries, questions, and requests submitted through our contact form
- To communicate with you about our properties, projects, and services
- To send you updates, newsletters, or marketing communications — only where you have provided express or implied consent under CASL
- To improve the content, functionality, and user experience of our Website
- To analyze Website traffic and usage patterns using aggregated, anonymized data
- To comply with applicable legal obligations
- To protect the security and integrity of our Website and business operations
We will not use your personal information for any purpose other than those identified above without first obtaining your consent, unless required or permitted by law.
4. Legal Basis for Processing
We process your personal information on the following bases:
- Consent: Where you have given express consent (e.g., submitting a contact form or opting into communications)
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to inquiries and improving our Website, provided those interests are not overridden by your rights
- Legal obligation: Where we are required to process information to comply with applicable law
5. Disclosure of Your Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist us in operating our Website and conducting our business (e.g., web hosting, email delivery, analytics), subject to confidentiality obligations and only to the extent necessary to perform their services
- Legal requirements: Where disclosure is required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets, provided the receiving party agrees to protect your information consistent with this Policy
- Protection of rights: Where we believe disclosure is necessary to protect the rights, property, or safety of Bhatia, our clients, or the public
6. Third-Party Services
Our Website may use the following third-party services, each governed by their own privacy policies:
- GoDaddy (SSL Certificate): Provides SSL/TLS encryption and a site security seal. GoDaddy's privacy policy is available at godaddy.com/legal/agreements/privacy-policy
- Google Fonts: Fonts may be loaded from Google's servers, which may log your IP address. Google's privacy policy is available at policies.google.com/privacy
- Web hosting provider: Our hosting infrastructure processes server logs that may include IP addresses and access records
We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.
7. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Session cookies: Temporary cookies that expire when you close your browser, used for basic Website functionality
- Analytics cookies: Used to understand how visitors interact with our Website in aggregate, anonymized form
You may disable cookies through your browser settings. Disabling cookies may affect certain Website functionality. We do not use cookies for cross-site tracking or targeted advertising.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a period of up to two (2) years from the date of submission, after which they are securely deleted. Server logs are retained for up to ninety (90) days.
9. Data Security
We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Subject to applicable law, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may request that we correct inaccurate or incomplete information
- Withdrawal of consent: You may withdraw consent to our use of your personal information at any time, subject to legal or contractual restrictions and reasonable notice
- Deletion: You may request deletion of your personal information where we no longer have a legitimate purpose or legal obligation to retain it
- Unsubscribe: You may opt out of commercial electronic messages at any time by clicking the unsubscribe link in any email or by contacting us directly
To exercise any of these rights, please contact our Privacy Officer at brixton.dev@gmail.com. We will respond within thirty (30) days of receiving your request.
11. Children's Privacy
Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.
12. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy on this page with a revised effective date. Your continued use of the Website after any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
14. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Bhatia Real Estate Development
Vancouver, British Columbia, Canada
Email: brixton.dev@gmail.com
Website: https://www.bhatias.ca
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or the Office of the Information and Privacy Commissioner for British Columbia at www.oipc.bc.ca.